Terms of Service

Project storage and backups

Paid plans include hosted storage within their limits. Free project storage lasts seven days. When paid access ends, existing hosted work becomes read-only for a seven-day export window and is then permanently deleted. Exact deletion dates appear in Account → Storage. Existing free work receives advance notice and a full seven-day window when this policy first applies.

Trash counts toward storage and is recoverable for up to seven days, subject to an earlier project deletion date. Delete forever and Empty Trash cannot be undone. Download archives expire after 24 hours. Keep your own backups: download editable project packages or connect Google Drive. A backup is complete only when marked Saved; failed backups do not extend deletion deadlines.

Connecting Google Drive authorizes app-accessible files and folders. We retain encrypted authorization credentials for requested backups and automatic saving. Disconnecting removes the connection credentials and stops future backups, while existing Drive copies remain under Google's terms and privacy policy. Hosted copies remain subject to SliceForge storage limits and deletion dates. These rules do not change separate retention of billing, security, legal, or support records.

1. Agreement and eligibility

By accepting these terms when creating an account or purchasing a service, you enter an agreement with us. You must be at least 18 and have reached the age of legal majority where you live. If acting for an organization, you confirm authority to bind it. Our Privacy Policy explains personal information handling; these terms do not waive privacy or consumer rights.

2. Accounts and acceptable use

Provide accurate account information, protect credentials, and promptly report unauthorized access. You are responsible for activity you authorize and collaborator permissions. We grant a limited, non-exclusive right to use SliceForge under these terms and your plan.

Do not use the service unlawfully, infringe intellectual property or privacy rights, upload malware or unlawful abusive content, impersonate others, bypass access controls or billing, exploit vulnerabilities, or interfere with the service. Submit only content you have permission to process. Report security issues privately through support.

3. Content and AI output rights

You retain rights in content you provide. You authorize us to host, copy, process, transmit, and display it as needed for requested features, including AI processing and sharing, and to maintain and secure the service. This does not give us ownership of your work or permission to use it in public marketing without your permission.

As between you and us, to the extent legally possible, we assign any rights we hold in AI output generated for you to you, excluding our software, templates, and third-party material. You may use output commercially subject to these terms and applicable third-party rights. AI output may not be unique, accurate, copyrightable, or free of third-party claims. We do not guarantee exclusivity or intellectual-property clearance.

Review output before using or distributing it and secure necessary rights in source images, trademarks, likenesses, fonts, templates, and other materials. Export does not create rights you did not already have. Third-party licenses continue to apply.

4. Plans, renewal, credits, and refunds

The price, billing interval, applicable taxes, and plan limits are shown before payment. Subscriptions renew automatically at the disclosed interval until canceled. Cancel through Plans & billing using the billing portal before renewal; if you cannot access cancellation, contact support. Cancellation normally takes effect at the end of the paid period unless checkout or applicable law provides otherwise.

Included credits reset each billing period and do not roll over. Purchased credits are separate and do not themselves activate a subscription; paid AI features require an eligible active plan. Credits are service units, not money, and cannot be transferred or redeemed for cash except where law requires. The billing and refund policy forms part of these terms.

We will disclose material price or plan changes before they take effect and obtain consent where required. Changes do not retroactively alter completed purchases or mandatory remedies.

5. Availability and backups

Features, models, and technical limits can change. Beta and experimental tools may fail or produce incomplete results. Check exports in your target application and maintain independent backups. Cloud synchronization, browser storage, and generated results are not guaranteed to be uninterrupted or error-free. If a paid feature is materially discontinued, we will provide notice and any remedy required by law.

6. Suspension and termination

You may stop using the service and request account deletion through support. Cancel your subscription separately through billing; logging out or clearing browser data does not cancel charges.

We may restrict or suspend access for material breaches, nonpayment, security threats, or legal requirements. Where practical and legally permitted, we will explain the reason and allow you to address it. Contact support to contest a restriction. Termination does not remove accrued obligations, mandatory refund rights, or provisions that reasonably survive, including ownership and limitations.

7. Warranties and liability

Quebec consumers: the warranty disclaimers, exclusions of loss, and liability cap in this section do not apply to you. Your rights and our obligations under Quebec consumer law remain fully applicable.

To the extent permitted by law, the service is provided “as is” and “as available,” without implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that AI output will meet your needs or third-party services will always be available.

To the extent permitted by law, neither party is liable under this agreement for indirect or consequential losses, lost profits, or lost business opportunities. Our aggregate liability arising from the service is limited to the greater of US$100 or the amount you paid us for the service in the 12 months before the event giving rise to the claim.

These exclusions and limits do not apply to fraud, willful misconduct, gross negligence, bodily or moral injury, or any liability, statutory guarantee, or remedy that applicable law does not allow us to exclude or limit. Mandatory consumer protections take priority.

8. Business-customer claims

If using SliceForge for a business, to the extent permitted by law, you will indemnify us for third-party claims and reasonable costs arising from your unlawful content, infringement of third-party rights, or material breach, to the extent caused by you. This does not cover our misconduct. We will promptly notify you, allow reasonable participation in the defense, and not settle in a way imposing obligations on you without consent. This paragraph does not apply to consumers acting outside their trade or profession.

9. Complaints and disputes

Contact support@sliceforge.io for legal notices or infringement claims. Identify the work or right, affected content/location, your contact information, and the basis of the claim. We may seek further information and investigate or restrict disputed material.

Wyoming law governs except where mandatory laws of your residence or another applicable jurisdiction require otherwise, including applicable Quebec consumer protections. These terms do not require arbitration, waive class proceedings, restrict regulator complaints, or deprive consumers of courts or remedies under mandatory law.

10. Changes and general provisions

For Quebec consumers, we will seek your express agreement before changing contractual prices, service commitments, term, or other contractual obligations. The statements about feature or policy changes above do not authorize unilateral amendments to your contract. Declining proposed terms does not waive your existing rights; cancellation, non-renewal, and any required notice or reimbursement remain subject to applicable law.

We will notify you of material changes before applying them and request renewed acceptance where required. Changes do not retroactively govern existing disputes. If a provision is unenforceable, remaining terms continue to the extent permitted by law. Failure to enforce is not a waiver. A separate written agreement signed with us controls to the extent it expressly changes these terms.